1win app
1win app
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This app is available for your device
1win app
This app is available for your device
Contact
+91 5575900488
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1win app?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Verify the code to securely log in, eliminating the need for a password or email login. This convenient login method provides a hassle-free experience.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection is established. Click "send OTP" and wait for the code to arrive; if it doesn't come within the given time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email. This will facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to easily log in and play the app. This should resolve any problems you were experiencing.
Q1: What is the minimum withdrawal amount in the 1win app?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. The withdrawn amount can only be the money earned through gaming activities. Bonus earnings, however, cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and stored in the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, delays in payment processing may occur, requiring a wait of up to 24 hours in some cases. This delay is an exception to the otherwise efficient workflow of the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To proceed, check your transaction history in the settings to see the status of your withdrawal request. If it's failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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